What to do if your checked-in luggage doesn't arrive

Introduction

Arriving at your destination without your luggage can be incredibly stressful. But don’t worry! There are steps you can take right away to increase the chances of quickly retrieving your luggage. This article provides a step-by-step guide on what to do if your suitcase doesn’t arrive and how to best prepare for this scenario.

1. Step-by-Step Guide for Missing Luggage

• Head to the airline’s baggage counter immediately.
• Request a Property Irregularity Report (PIR). This report is essential for processing your claim and any compensation.
• Keep a copy of the report and note down the airline’s contact information.

2. Ensure Clear Contact Information on Your Luggage

• A clear luggage tag with your name, email, and phone number is essential. Avoid listing your address for privacy reasons.
• Consider a luggage tag with a QR code: This allows the airline or baggage staff to safely access your contact information without visible details, making it easier for them to reach you.

3. Track the Status and Stay in Contact

• Regularly check the status of your luggage through the airline. Many airlines offer online tracking options for missing luggage.
• Call for updates regularly and ensure the airline keeps you informed on progress.

4. Insurance and Compensation

• Check if your travel insurance covers luggage delay or loss. Many policies cover essential purchases like clothing and toiletries.
• Keep copies of the PIR report and any purchase receipts to facilitate a smooth claim process.

5. Useful Prevention Tips for Future Trips

1. Take a photo of your luggage: This helps in describing your suitcase.
2. Pack essential items in your carry-on: Include a change of clothes, toiletries, and valuables.
3. Use a luggage tracker such as an AirTag: This allows you to track your luggage’s location yourself.

Conclusion

While losing your luggage is never fun, these steps can help you retrieve your belongings quickly. With a little preparation and the right actions upon arrival, you can reduce stress and stay organized. Want to make your luggage more secure and identifiable? Explore SEREGO’s convenient luggage tags and travel accessories for a worry-free travel experience!